1. Account Registration & Security
To access and utilize Diamondmatrix’s AI trading services, users must register an account by submitting accurate, current, and verifiable personal information. This includes a valid phone number, email address, and legal full name. These details are critical for identity verification, secure communications, and transactional integrity.
We uphold the highest standards of data security by encrypting all personal information and restricting access exclusively to authorized Diamondmatrix personnel. Users are solely responsible for maintaining the confidentiality of their login credentials. Sharing account details may lead to unauthorized access, financial loss, or service disruption, for which Diamondmatrix disclaims liability.
2. Deposits & Withdrawals
Diamondmatrix supports secure and instantaneous deposits and withdrawals via trusted payment gateways, including mobile money platforms like M-PESA for Kenyan clients and cryptocurrency wallets for international users.
Deposits must be made exclusively through the official payment channels displayed on your dashboard. Any funds transferred outside these channels, including personal or third-party accounts, will not be recognized or refunded.
Withdrawals are processed automatically and typically completed within minutes. In rare cases such as network congestion or maintenance, processing may take up to 30 minutes. Withdrawals are sent only to the phone number or wallet address registered or updated in your account settings.
Users are responsible for ensuring their payment endpoints are active, valid, and able to receive funds to avoid delays or transaction failures.
3. AI Trading & Investment Guidelines
Diamondmatrix harnesses state-of-the-art artificial intelligence algorithms and trading bots to manage and execute trades on your behalf. When engaging with our investment plans, please note:
- Select an investment package that aligns with your financial goals and risk appetite.
- Investment periods vary by package; funds will be locked and managed until maturity.
- Premature termination of active trades or investment sessions is strongly discouraged as it may forfeit accrued profits and bonuses.
- Our platform employs rigorous risk mitigation strategies ensuring 100% safety of your principal.
4. Profit Guarantees & Transparency
Diamondmatrix guarantees profit growth within the specified timeframe of each investment plan. Leveraging AI-powered predictive analytics and market intelligence, the platform delivers consistent, risk-free returns.
Transparency is central to our operations; users can track their investment performance and profit generation in real-time via their dashboard.
5. No Loss Assurance & Compensation Policy
Our zero-loss policy ensures that your initial investment and profits are fully protected. In the rare event of technical issues, cyber-attacks, or unexpected disruptions, Diamondmatrix will promptly initiate compensation protocols to reimburse affected users.
We commit to maintaining system integrity and financial security at all times.
6. Customer Support & Dispute Resolution
Our dedicated 24/7 customer support team is available via in-app chat, email, and WhatsApp to assist with inquiries, technical issues, or account management.
We recommend users to rely exclusively on official Diamondmatrix channels for information and updates. Third-party advice or unverified sources carry inherent risks and are not endorsed by the platform.
All critical announcements, maintenance notices, and policy changes will be communicated directly through your dashboard and official contact points.
7. Affiliate Referral Program
Earn passive income by inviting others to join Diamondmatrix through our transparent and reliable affiliate program:
- Each user receives a unique referral link accessible in their account dashboard.
- Referral commissions are credited instantly when your referees make qualifying trades or investments.
- Referral rewards are funded by genuine trading profits and do not diminish your earnings or investment returns.
- Manipulation, fraudulent referrals, or exploitation of the referral system will result in immediate account suspension and potential legal action.
8. Legal Compliance & User Obligations
By using Diamondmatrix, you agree to comply with all relevant local and international financial regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
Any fraudulent activity, abuse, or attempts to exploit platform vulnerabilities may lead to account termination, withholding of funds, and legal prosecution.
Diamondmatrix operates with full transparency and upholds ethical standards to protect all users and stakeholders.
9. Intellectual Property & Platform Usage
All content, technology, AI algorithms, and intellectual property of Diamondmatrix remain the exclusive property of the platform. Users are granted a non-transferable license to access and use the platform solely for personal trading and investment purposes.
Unauthorized reproduction, distribution, or commercial exploitation of Diamondmatrix’s proprietary technology is strictly prohibited.
10. Amendments to Terms
Diamondmatrix reserves the right to update or modify these Terms & Conditions at any time. Users will be notified of significant changes via their dashboard and official communication channels.
Continued use of the platform after any modifications constitutes acceptance of the revised terms.